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Don’t hesitate to let us know how we can help you. We are here to answer any questions you might have or assist you with a project.

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Call Today (972) 488-5100   |   Headquartered in North Texas

     








Smart Systems Client Support Plans

What is a Support Plan?

At Smart Systems, we know that the completion of a project is just the beginning of our clients’ experience with their system. Home technology is constantly evolving, and we believe that service and support are the cornerstones of a world-class technology experience. At Smart Systems we offer a variety of complementary and paid support plans to ensure that all of our clients expectations are met. Whether you require standard business hours support, direct access to our help desk, or proactive remote systems monitoring and management, we have a plan for every client.

STANDARD WARRANTY

Manufacturer's Warranty Yes
Basic Remote Support Business Hours Only
Loaner Equipment $450
Hourly Labor Discount No
Material Discount No
Same Day and Next Day On-site Support No
Annual Maintenance Visit No
Software Updates No
Proactive Technology Monitoring No

$0/month



BLUE PLAN

Manufacturer's Warranty Yes
Basic Remote Support Afterhours/Weekends
Loaner Equipment $250
Hourly Labor Discount 5%
Material Discount No
Same Day and Next Day On-site Support No
Annual Maintenance Visit No
Software Updates No
Proactive Technology Monitoring No

$35/month
Upgrade Today



SILVER PLAN

Manufacturer's Warranty Yes
Basic Remote Support Afterhours/Weekends
Loaner Equipment Included
Hourly Labor Discount 10%
Material Discount 5%
Same Day and Next Day On-site Support Yes
Annual Maintenance Visit Yes
Software Updates Yes
Proactive Technology Monitoring No

$125/month
Upgrade Today



PLATINUM PLAN

Manufacturer's Warranty Yes
Basic Remote Support Afterhours/Weekends
Loaner Equipment Included
Hourly Labor Discount 15%
Material Discount 10%
Same Day and Next Day On-site Support Yes
Annual Maintenance Visit Yes
Software Updates Yes
Proactive Technology Monitoring Yes

$300/month
Upgrade Today

Not sure which plan is right for you?
Call (972) 488-5100 to speak with one of our team members

Benefits

 

Manufacturer's Warranty
Basic Remote Support
Loaner Equipment
Hourly Labor Discount
Material Discount
Same Day and Next Day On-site Support
Annual Maintenance Visit
Software Updates
Proactive Technology Monitoring

Standard

Warranty

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Business Hours Only
$450
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$0/month

BLUE

CARE PLAN

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Afterhours/Weekends
$250
5%
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$35/month
Upgrade Today

SILVER

CARE PLAN

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Afterhours/Weekends
Included
10%
5%
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$125/month
Upgrade Today

PLATINUM

CARE PLAN

icon checkmark 32
Afterhours/Weekends
Included
15%
10%
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icon checkmark 32
icon checkmark 32
icon checkmark 32

$300/month
Upgrade Today